Privacy Policy

1. Who we are

AAP Superior Services, LLC (“AAP,” “we,” “us,” or “our”) provides commercial cleaning, property turnover, and related facility services in Bowling Green, KY & surrounding areas. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit www.aapsuperiorservices.com(the “Site”) or contact us online or by phone.

Contact for privacy matters: service@aapsuperiorservices.com · (270) 935-8338 · Bowling Green, KY

2. Information we collect

Information you provide

We may collect information you voluntarily submit, including when you request an estimate or contact us:

• Name and business or property name
• Phone number and email address
• Service needs, property type, location, timeline, and related job details
• Optional notes, preferred walkthrough times, and similar communications

Information collected automatically

Like most websites, we and our service providers may automatically collect certain technical information when you visit the Site, such as IP address, browser type, device type, pages viewed, referring URL, and approximate general location derived from IP. We use Vercel Analytics (or similar tools) to understand Site usage in an aggregated way.

Cookies and similar technologies

The Site may use cookies, local storage, or similar technologies that are necessary for Site operation, security, or analytics. You can control cookies through your browser settings. Blocking some cookies may affect Site functionality.

3. How we use information

We use personal information to:

• Respond to estimate requests and other inquiries
• Provide, schedule, and improve our services
• Send related transactional messages (for example, confirming we received your request)
• Operate, secure, and improve the Site
• Comply with law and enforce our terms
• Communicate about our services when you have requested contact (you may opt out of non-essential marketing emails)

4. How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site and communications (for example, hosting, analytics, and email delivery such as Resend), under obligations to protect the information
• Professional advisors or insurers when reasonably necessary for our business
• Authorities when required by law or to protect rights, safety, and security
• Business transfers in connection with a merger, acquisition, or similar transaction

Internal notifications of form submissions are sent to our business addresses (including service@aapsuperiorservices.com and admin@aapsuperiorservices.com).

5. Retention

We retain personal information only as long as needed for the purposes described above, including to provide services, resolve disputes, maintain records, and meet legal or insurance requirements, then delete or de-identify it when appropriate.

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Your choices and rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information we hold about you, or to limit certain processing. To make a request, email service@aapsuperiorservices.com or call (270) 935-8338. We may need to verify your identity before fulfilling a request.

If you are a California resident, you may have additional rights under the CCPA/CPRA. We do not sell or share personal information as those terms are commonly defined for cross-context behavioral advertising. Contact us to exercise applicable rights.

8. Children

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

9. Third-party links

The Site may link to third-party websites. Their privacy practices are governed by their own policies. We are not responsible for those sites.

10. Changes

We may update this Privacy Policy from time to time. The effective date above will be revised when we post changes. Continued use of the Site after changes constitutes acceptance of the updated policy where permitted by law.